Welcome to Native Eats!
These Terms of Service (“Terms”) govern your access to and use of our website www.nativeeats.in (“Site”) and the purchase of products from Native Eats. By using our website, you agree to abide by these Terms. If you do not agree, please do not use our Site.
General
Native Eats provides naturally sourced millets, spices, and organic food products through our website.
By using our Site, you confirm that you are at least 18 years old or have parental/legal guardian consent.
We reserve the right to update or modify these Terms at any time. Continued use of the Site after updates constitutes acceptance of the revised Terms.
We may suspend or restrict access to our Site without notice if any misuse or violation of these Terms occurs.
Product Information
We strive to accurately describe all products on our website. However, due to natural variations, slight differences in texture, color, and packaging may occur.
All products are subject to availability. We reserve the right to discontinue, modify, or limit quantities without prior notice.
Health & Safety Disclaimer: While we provide high-quality, natural products, Native Eats does not guarantee medical benefits. Consult a healthcare professional before making dietary changes, especially if you have allergies or medical conditions.
The images used on the website are for illustration purposes only, and actual products may differ slightly.
Pricing & Payments
Prices are displayed in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.
We reserve the right to modify prices at any time without prior notice. However, once an order is placed, the price at the time of purchase will be honored.
Accepted Payment Methods:
Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)
UPI (Google Pay, PhonePe, Paytm, etc.)
Net Banking & Wallet Payments
Other Secure Payment Gateways
Payment Security: All transactions are securely processed through trusted third-party payment providers. Native Eats does not store payment details such as card numbers.
Payment Failures: If a payment fails but the amount is deducted, it is typically reversed automatically within 24-48 hours. If the issue persists, contact our support team.
User Conduct
By accessing our website, you agree to:
Use the Site only for lawful purposes and in accordance with these Terms.
Provide accurate and complete information when placing an order.
Not engage in fraudulent transactions, unauthorized access, or misuse of the Site.
Not post misleading reviews, false claims, or defamatory content.
Not attempt to disrupt the website through hacking, phishing, malware, or any other harmful activity.
Native Eats reserves the right to suspend or terminate accounts involved in fraudulent or inappropriate conduct.
Intellectual Property
All content on this Site, including text, images, product descriptions, logos, trademarks, and website design, belongs to Native Eats or is used with permission.
Users may not copy, distribute, reproduce, or modify any content without written permission from Native Eats.
Unauthorized use of our intellectual property may lead to legal action.
Limitation of Liability
Native Eats is not responsible for indirect, incidental, or consequential damages arising from:
The use or inability to use our website or products.
Delays, errors, or interruptions caused by technical issues or third-party service failures.
Any adverse health effects due to product consumption. Customers should review product ingredients and consult a doctor if needed.
We do our best to maintain accurate product information, but we cannot guarantee that all details, descriptions, and prices on our website are free of errors.
Our total liability, under any circumstances, shall not exceed the amount paid for the order in dispute.
Third-Party Links & Services
Our website may contain links to third-party websites or services (e.g., payment gateways, logistics partners).
Native Eats does not control or endorse third-party content, policies, or practices. Any use of third-party services is at your own risk.
We are not responsible for any loss, damage, or misuse of information on third-party platforms.
Privacy & Data Protection
We respect your privacy and only collect customer information necessary for order processing and website functionality.
By using our Site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
We do not sell, rent, or share personal information with unauthorized third parties.
For full details, please refer to our Privacy Policy.
Termination & Account Suspension
Native Eats reserves the right to suspend or terminate user accounts for violations of these Terms.
Grounds for suspension/termination include:
Engaging in fraud, abuse, or misuse of our services.
Providing false information or attempting to exploit pricing errors.
Violating intellectual property or posting harmful content.
Users will be notified via email if their account is subject to suspension or termination.
Governing Law & Dispute Resolution
These Terms shall be governed by the laws of India.
Any disputes arising from the use of our website or services shall be resolved through negotiation first. If unresolved, disputes will be subject to the jurisdiction of courts in [City, India].
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
Contact Information
For any queries, concerns, or support, please contact us:
📧 Email: care@nativeeats.in
📞 Phone: +91 8978536969
🌐 Website: www.nativeeats.in